Patient Information

Please read our Patient Information Here:

Please download our new patient registration form below, and bring this to your first appointment.

Billing Policy

Crows Nest Medical Centre is a private billing practice. Discounted fees apply to valid Concession Card holders. Children under 16 and DVA Gold Card holders are always bulk billed. Bulk billing is also available, at doctor discretion, to any patients who are experiencing a time of significant financial difficulty. The AMA fee structure forms the basis of our billing policy and is displayed in the reception area of the practice. Concession card holders will be privately billed for the first visit in 4 separate months of a billing cycle (total 4 visits) and bulk billed for the remainder of the billing period. (Annual billing cycle 1 July-30 June) In our practice, each doctor has the choice to adopt the practice billing policy or provide their own. Fees are payable at the time of consultation by cash, cheque or EFTPOS. If your banking details are registered with Medicare your rebate automatically goes into your account. If you have difficulty in paying our fees, please discuss with the Practice Manager.

Booking Appointments

Emergencies and children who are unwell will always be given priority and our staff will attempt to contact you if there is any unforeseen delay or your Doctor has been called away. A standard consultation is 15 minutes. Longer consultation times are available so please advise our staff if you require some extra time or if you have more than one item to discuss with your doctor. If you are attending for a health assessment, medical examination or a minor procedure, please inform the reception staff so they can book accordingly.